Refund policy

Returns & Refund Policy

· Return Window: Requests must be submitted within 14 days of receiving your order.

· Return Requirements: Items must be unused, in their original packaging, and include all original accessories. Giclée art prints and wall art showing obvious signs of installation or use are non-refundable (photo or video proof of undamaged condition is required).

· Non-Returnable Items: Original paintings / original artwork, custom artwork, personalized sizes or prints, and clearance sale goods.

· Damaged or Defective Items: Report issue with photos to customer service at customerservice@nordicedgespace.com within 48 hours of delivery. Upon verification, we will arrange a free replacement or a full refund without requiring a return.

· Return Shipping Fees: Customers cover shipping costs for non-defective returns. We cover all shipping costs for defective goods or incorrect shipments.

· Refund Processing: Approved refunds are issued to the original payment method within 3–7 business days after receipt and inspection of the returned item.

Contact customer service

For return requests or refund enquiries, email customerservice@nordicedgespace.com with your order number. Please contact us for return instructions before sending an item back.