Shipping policy
Shipping Policy
Delivery Zones
· North America: United States, Canada
· Europe: United Kingdom, Germany, France, and 12 additional European countries
· Asia-Pacific: Japan, South Korea, Singapore, Australia, and select regional destinations
· Other Regions: Hong Kong, Macau, Taiwan
Delivery Times & Rates
|
Region |
Standard Shipping |
Standard Transit |
Express Shipping |
Express Transit |
|
North-America |
Free on orders over $150 |
10–15 business days |
$25 flat rate |
5–8 business days |
|
Europe |
Free on orders over €150 |
12–18 business days |
€25 flat rate |
6–10 business days |
|
Asia-Pacific |
Free on orders over $150 |
8–12 business days |
$20 flat rate |
4–6 business days |
Important Information
· Customs & Duties: All customs duties, import taxes, and local clearance fees are the sole responsibility of the recipient.
· Processing Time: Artwork orders require an additional 3–5 business days for preparation prior to dispatch.
· Fragile Goods: Shipped using specialized protective packaging. Damages must be reported within 48 hours of receipt.
· Lost Parcels: Claims for lost shipments must be submitted within 30 days of the estimated delivery date.
· Inquiries: For additional assistance, email customerservice@nordicedgespace.com or use our Contact Us page.